Goods dispatched may not be returned unless prior agreement has been made by the Company. Where the buyer has incorrectly ordered goods, the Company reserves the right to charge a 15% handling charge to cover clerical and other expenses. All goods must be properly packaged, labelled correctly, and returned to the Company carriage paid. Any damage on returned goods shall be the responsibility of the Buyer, no credit can be issued unless these conditions are met.
No goods will be accepted for return after 14 days from the date of delivery.
Any non-returnable goods, sold by the Company will only be accepted as a return either at the Company's absolute discretion or where the goods are found to be defective at the date of delivery.
For Health & Safety reasons, no consumable food products may be accepted for return.